To project data in my reports I have often used the below mentioned techniques to elicit information out of my Point of Contacts (POC), please be advised that the most important thing in this whole exercise is establishing RAPPORT and promoting your own CREDIBILITYwith your POC’s rather than just pumping them for answers.
- Questionnaires: Questionnaires are among the range of techniques that a Consultant can use to elicit requirements or gather other information, or to validate with a wider group of people the information already gained from smaller groups by using, for example, interview calls or Conference calls
- Sampling : Sampling is one of the techniques that can be used to obtain quantitative data during a business analysis assignment – particularly data about how people spend their time. This is valuable because it enables the Consultant to understand where the real problems and issue lie, and it also provides input to the business case for change.
- Document analysis : Document analysis is the systematic examination of data sources, usually forms, but also screen layouts and reports if there is an existing system, to analyze the data requirements of a proposed computerized information system.
- Mind maps : The basic concept of a mind map as a visual representation of a set of ideas, words things or tasks. They can be used in several situations, for note taking during interviews or other meetings and of-course in workshops
- Context diagram : Its just an extend form of a mind map, the essential idea of a context diagram is that it shows a proposed IT system in relation to the wider world – to the people and other systems with which it must interface. The system itself is regarded as a “Black-box” with things going on within it.
If you want some perspective on how you or your company needs to enhance their Sales/Client Management Capabilities, please email me at email@example.com